Getting Started
Let us help you getting started on your Frontier Pets journey. Here's how it works!
How to feed
1. Measure Pet's Meal
Measure the amount of dry food your dog or cat needs and add to their bowl.
Refer to the "Daily Feeding Guide" on the pouch for how much to feed your pet, or use our online Feeding Calculator if you're unsure.
2. Add Warm Water
To their bowl, add the same amount of warm water as dry food. (For example: For 1 Cup of dry food, ADD 1 Cup of water).
3. Let Stand & Serve
Once the water is added, let the food stand for around 30-seconds to reconstitute. The food will start to swell as it absorbs the water. When most of the water is absorbed*, allow your pet to enjoy their meal.
Note: Reconstitution times may vary between different seasons and climates.
Raw food is digested differently to processed food. If your Dog, Cat, or Puppy is new to raw feeding, they may need transition gradually. As guide, start by substituting 20% Frontier Pets Food in their usual diet. Every 2-4 days increase the amount of Frontier Pets by 20% until you are feeding 100% raw. This is a guide only as every Dog, Cat, or Puppy is different and may transition at a different
pace.
Frontier Pets Freeze-Dried Raw Food can be used as a complete balanced meal or a nutrient boosting meal topper. Learn more about how to transition to raw pet food.
How to store
Store in a cool dark place away from moisture and heat
Freeze-dried food has had the water removed, so naturally it likes a cool, dark place to stay fresh and dry. Moisture, light and heat can affect the quality and flavour. Our products are best stored in a pantry or cupboard away from light, water and heat sources.
Do not decant into another container
Our packaging includes a resealable closure making it easy to portion out food and reseal after feeding to maintain freshness. Decanting product will expose the food to air and light which may affect the product quality.
Properly reseal pouch after each use
Make sure that Frontier Pets food pouch is properly resealed after each feed. Freeze-dried food is incredibly sensitive to moisture and oxygen. Freeze-drying removes almost all the water from the food. This makes it very easy to spoil if it’s not sealed properly.
How it’s made
We start with the best ingredients: Raw, fresh, free-range (for whole of life), organic whole foods.
We mince these ingredients together and form them into pellets.
We then freeze-dry the raw food. This process removes all of the water, leaving the nutritional value completely intact. No cooking. No intense processing.
As the final dry product does not contain water, the calories and nutrition values are 'concentrated' (like cordial) and the product does not need to be refrigerated or frozen. You'll see these concentrated values on the food packaging.
You can set up a pet food subscription with Frontier Pets easily by selecting "Subscribe & Save" when checking out! Feel free to select the frequency you’d like the food to be delivered to you.
Once you have ordered, an account is created where you can easily manage your subscriptions - anywhere, any time!
You are not locked into anything.
- Pet Food Subscribers Benefits
- A set and forget priority auto-delivery service (this can be changed or cancelled anytime).
- 10% discount on all subscription and any one-time product to add to your subscription.
- Early access to deals and MEMBER ONLY benefits throughout the year.
- First priority on any limited edition items.
*FEEDING TIP: You can wait for the water to be absorbed, or you can give your pet the bowl while there is still some water remaining. It makes no difference to the nutritional quality of the meal. And your pet will still get the right hydration as they will usually drink up any delicious excess water whilst eating their food.
Need help?
Frequently Asked Questions
Yes. Frontier Pets is a nutritionally complete meal for your pet. Frontier Pets food is formulated to meet or exceed the nutritional levels established by the Association of American Feed Control Officials (AAFCO) and the National Research Council (NRC) UK to be a complete and balanced food for adult dogs, puppies, and adult cats.
Frontier Pets food boasts an impressive shelf life! Unopened bags stay fresh for up to 2 years thanks to a clever freeze-drying process that removes most of the moisture, creating an inhospitable environment for bacteria growth. This makes it a convenient option for pet owners to be able to feed raw.
Once you open the bag, maintain freshness by keeping it in it's original packaging (seal after each use) where it will last up to 3 months.
Yes, you can feed your dog Frontier Pets food dry. Our freeze-dried raw food is basically raw meat and vegetables with the water removed. This drying process makes it shelf-stable and lighter, but all the nutrients are still there. You can add water to the food to rehydrate it before feeding your pet, but it's not required.
You can feed your cat our food dry, but it's crucial to always provide fresh water alongside.
Hydration is vital for cats due to their susceptibility to urinary tract infections (UTIs). We strongly advise adding water to Frontier Pets cat food for most meals. Ensure that fresh water is accessible for your cat throughout the day.
This general health advice comes from holistic veterinarian Dr. Kathy Cornack. For any specific health concerns about your pet, please consult your veterinarian. Individual animal needs may vary. This is general advice only.
You don't have to wait for full water absorption; your pet can enjoy Frontier Pets food after a quick rehydration (approximately 30 seconds). The pellets generally will now fully absorb all water added, they will float in the water and create a delicious gravy like consistency your pet will love.
Our recipes are made with freeze-dried raw ingredients. We do not recommend leaving raw food unattended for any amount of time. Frontier Pets freeze-dried raw food should be consumer upon feeding. Refer to the product packaging for additional storage and handling information.
When feeding your dog Frontier Pets food, you have the option of both wet and dry varieties. Refer to the daily feeding guide for the appropriate amounts for your pet, and follow the provided instructions for feeding.
1. Wet Feeding
Measuring by Cup: Add ¾ cup (~180 mL) of water to 1 cup (~60 grams) of dry food. This will make around 240g of wet food.
Measuring by Grams: For every 5g of dry food, add 15g of water. For example, for 50g of dry food, add 150g of water. This will make 200g of wet food.
Let stand until food soaks up some of the water. It should take less than 1 minute, however reconstitution times can vary.
2. Dry Feeding
Measuring by Cup: Measure the required amount using a metric cup (250ml capacity) and add to the bowl.
Measuring by Grams: Measure the required amount in grams according to the daily feeding guide, and add to the bowl.
If feeding dry, place a bowl of fresh water next to the bowl of dry food to help your dog stay adequately hydrated when dry feeding.
When feeding your cat Frontier Pets food, you have the option of both wet and dry varieties even when most cats prefer it dry. Refer to the daily feeding guide for the appropriate amounts for your pet, and follow the provided instructions for feeding.
1. Wet Feeding
Measuring by Cup: Add 1/4 cup (60 mL) of water to 1/3 cup (20 grams) of dry food. This will make around 80g of wet food.
Measuring by Grams: For every 5g of dry food, add 15g of water. For example, for 20g of dry food, add 60g of water. This will make 80g of wet food.
Let stand until food soaks up some of the water. It should take less than 1 minute, however reconstitution times can vary.
2. Dry Feeding
Measuring by Cup: Measure the required amount using a metric cup (250ml capacity) and add to the bowl.
Measuring by Grams: Measure the required amount in grams according to the daily feeding guide, and add to the bowl.
If feeding dry, place a bowl of fresh water next to the bowl of dry food to help your cat stay adequately hydrated when dry feeding.
